CHERRY HILL, NJ, January 12, 2022 / PRNewswire / – TD Bank, America’s Most Convenient Bank®, Ranks # 1 for Small Business Banking in Southern Region, According to JD Power 2021 Small Business Banking Satisfaction StudySM. TD Bank’s overall Small Business Customer Satisfaction Score reached 865 points on a 1,000-point scale for 2021.
This is the third time that TD Bank has won this award.
JD Power measures customer satisfaction across 7 categories, including channel activity, account manager relationship, convenience, revenue and fees, problem solving, new account opening, and communication and tips for determining rankings. According to the study, TD Bank ranked first in two categories: convenience and distribution.
“Small businesses are the lifeblood of our economy. Throughout the pandemic and the headwinds in the economy of recent years, TD has continued its commitment to helping small businesses achieve their financial goals by being a trusted advisor and implementing critical programs ” , said Chris Giamo, Head of Commercial Banking, TD Bank. “We are proud of our small business colleagues who have worked so hard to help us earn this honor.”
JD Power 2021 Small Business Banking Satisfaction StudySM surveyed 7,327 small business owners or financial decision makers who use business banking services, including 2,237 in the South.
The independent research firm’s study for the Southern region includes 9 qualifying banks that operate in 16 states from Delaware to Texas and DC, an area that includes geographies within TD’s footprint: Florida, the Carolinas, Virginia, DC, Maryland and Delaware.
About TD Bank, America’s Most Convenient Bank®
TD Bank, America’s Most Convenient Bank, is one of the 10 largest banks in the United States, providing more than 9.7 million customers with a full range of personal, small business and business banking products and services in over 1,100 convenient locations in the Northeast, Mid-Atlantic, Metro DC, the Carolinas and Florida. In addition, TD Bank and its subsidiaries provide personalized private banking and wealth management services through TD Wealth Management.®, as well as vehicle financing and dealer business services through TD Auto Finance. TD Bank is headquartered at Cherry Hill, New Jersey To find out more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.
TD Bank, America’s Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, one of the top 10 financial services companies in North America. The Toronto-Dominion Bank trades on the New York and Toronto exchanges under the symbol “TD”. To find out more, visit www.td.com/us.
SOURCE TD Bank